Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the website https://lavinamode.net operated by LAVINA MODE LTD.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, you should not use our services.

2. Company Information

LAVINA MODE LTD
5 Lancaster Square, Great Yarmouth, United Kingdom NR30 2JZ
Email: payment@lavinamode.net
Phone: +44 7577015748

3. Eligibility

To use our website and make purchases, you must be at least 18 years old or have permission from a legal guardian. By placing an order, you confirm that you meet this requirement.

4. Products and Availability

• All products displayed on our website are subject to availability.
• We reserve the right to modify or discontinue any product without prior notice.
• Product images are for illustrative purposes only; slight variations may occur.

5. Orders

• Once an order is placed, you will receive an order confirmation email.
• We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent transactions or pricing errors.
• If an order is cancelled after payment, a full refund will be issued via Stripe to the original payment method.

6. Pricing and Payment

• All prices are listed in the applicable currency at checkout.
• Payments are securely processed through Stripe, a third-party payment provider.
• We do not store full payment card details on our servers.
• We reserve the right to correct pricing errors at any time.

7. Shipping and Delivery

• Delivery times are estimated and may vary depending on location and external factors.
• Risk of loss transfers to the customer once the order is handed to the shipping carrier.
• Customs duties or import taxes may apply depending on destination country and are the responsibility of the customer.

8. Returns and Refunds

• Returns and refunds are governed by our Returns & Exchanges Policy.
• Customers must ensure items meet return eligibility conditions before sending them back.
• Approved refunds are processed via the original payment method through Stripe.

9. User Responsibilities

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality or security
• Provide false or misleading information when placing an order

10. Intellectual Property

• All content on this website, including images, text, logos, and design, is the property of LAVINA MODE LTD.
• You may not copy, reproduce, or distribute any content without prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, LAVINA MODE LTD shall not be liable for:

• Indirect or consequential losses
• Delays beyond our control (shipping carriers, customs, force majeure)
• Minor inaccuracies in product descriptions or website content

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

13. Changes to Terms

We may update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be subject to the jurisdiction of UK courts.

15. Contact Information

If you have any questions regarding these Terms, you can contact us:

LAVINA MODE LTD
5 Lancaster Square, Great Yarmouth, United Kingdom NR30 2JZ
Email: payment@lavinamode.net
Phone: +44 7577015748